Appointments

Click here to visit our GP Online System Patient Access

Urgent appointments

To request an urgent appointment:

  • By Phone
    Please telephone 01772 540083 any time during working hours, from 8:00am to 6:30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Non-urgent advice: Please Note

If you request an appointment you will be offered a choice whether you would prefer a face to face consultation or a telephone consultation.

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner

Routine appointments

To request a routine appointment:

  • Online
    Use your NHS account (through the NHS website or NHS App)
  • Online
    Use our GP Online System – Patient Access
  • Online
    Use our Online Triage System – AccuRx
  • By Phone
    Please telephone 01772 540083 any time during working hours, from 8:00am to 6:00pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face to face at the surgery

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • Online
    Use your NHS account (through the NHS website or NHS App)
  • By Phone
    Please telephone 01772 540083 any time during working hours, from 8:00am to 6:00pm
  • Online
    Use the form below to cancel your appointment

Appointment Cancellation Form

Cancel an appointment

Complete the following form to cancel your appointment online

Title
DD slash MM slash YYYY
Address
Email
DD slash MM slash YYYY
Time of Appointment
:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

If you require a home visit please call as soon after 8 as possible and before 11.00am for a same day visit

Our GP Practice is keen to ensure that we make the best use of our clinical staff, allowing them to provide the most appropriate care to those most in need of it. For the vast majority of patients, attending an appointment at the Practice is the best option for them and for the Practice staff. 

You may think that a home visit by a family doctor (GP) is best for patient care. However, while home visits are convenient for the patient, they actually offer a poorer standard of care compared to surgery consultations.